Flu Vaccine and Beyfortus are now available. Call for an appointment today!
Flu Vaccine and Beyfortus are now available. Call for an appointment today!
You can make an online payment at your convenience by going to www.onlinepatientpayment.com You will need the account number that is printed on your most recent statement and the birth date for the person the statement is addressed to (typically a parent; NOT the child).
Yes! Just call us and give us your email address and you will receive your next statement by email.
This is a known issue at this time. If you need a receipt, please call our office (865-687-1940) or email us at blackandbentonpeds@gmail.com and we will send you one. If you email us, we will need your account number in the email.
Just call us and we can enter both email addresses in the system appropriately.
If your statement has a line that says "Needs Other Info" and your insurance didn't pay anything on the visit, they need you to call them or log into your app to answer questions for them regarding any secondary insurance. Typically, they will not pay on any claims going forward until they hear from you. Once they receive the information they need, they will begin processing claims again. You will typically need to contact them at least once per year to update this information.
We accept the following payment methods:
We do not accept CareCredit.
The amount you pay in our office for care is dictated by your insurance company. We have noticed that several insurance companies are requiring their clients to pay a specialist copay for visits related to diagnoses treated with Controlled Substances, for example: ADD, ADHD, Anxiety, Depression and others. Many pediatric offices do not treat these diagnoses in their office, nor do they write prescriptions for those medications. In this scenario, patients must see a specialist for their medication. We offer this service in our office as a convenience to you. If you have questions regarding the copay amount, it is best for you to call your insurance company and discuss this matter with them.
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